Even if you haven’t made the first step toward implementing a social media campaign, you can master it – you just have to know the secrets! Today, social media is a critical component of marketing a business online. Every day, sites like Facebook, Google+ and Twitter grow larger, and there is no sign of this trend slowing anytime in the near future. Is social media a mystery to you? Perhaps you have just enough knowledge about it to make you dangerous, and you’re afraid to take action. Either way, you’ll find the guidelines below helpful.
Find your audience, and plant your idea. Sure, sounds easy, doesn’t it? The truth is, the first step is usually the most difficult when it comes to social media. Where do you start, and what do you say? It’s important you’re telling the right people about your product/service, so learn where they are, what their biggest needs are, and then “plant” your idea.
Become the center of attention in your own community. While it sounds a bit conceited or narcissistic, your primary objective once you’ve found your target audience is to get the community talking – about YOU. How can you do this? Offer valuable, informative or even controversial content, and do it often. Try out various methods of putting your content out there; shake things up every now and then. However, no matter which platform(s) you choose for your social media campaigns, never over-do it. You want to create interest, not become an annoyance.
Pay attention to your followers; they will take notice. With social media, if you fail to pay attention, you fail to get attention. Don’t try to “hog” all of the attention for yourself. Treat those who follow you like they really matter. Let them know you really care, and interact while representing your brand in the best possible light.
Most of all, be real. When you’re genuine, it shows. Followers and prospective customers want to know that you genuinely care about their wants, needs – and their input. Interaction with your followers should always be sincere; they want to know that you’re really paying attention and “taking notes” when they speak. Companies who pull this off well are Coca-Cola, Zappos, TOMS, etc.
What it really boils down to is that regardless of how many followers you have, how many “amazing deals” you offer or how special your product/service is, it’s essential above all else that they know they really do matter.
Yes, social media is a slow process; however, it can be hugely profitable when done right!